How to access the Family Support Service

Ways you can access the Family Support Service (FSS) in Buckinghamshire.


I want to find out about local activities or support services

Use the Buckinghamshire Family Information Service (BFIS) website to find:

> Local Activites and Things to Do

> Advice and Support Services

You can also call BFIS on 01296 383 293.


I want to attend a drop-in session at a Family Centre near me

Use the BFIS website to:

> View Family Centre timetables and sessions

All activities at Family Centres are free.


I need some help or advice

Drop-in at of the three Family Centre Plus sites:

> Southcourt Family Centre Plus (Aylesbury)

> Newtown Family Centre Plus (Chesham)

> Mapledean Family Centre Plus (Wycombe)

or email BFIS at or call 01296 383 293.


I need the Family Support Service to work with me or my family to help with specific problems

The Family Support Service provides a wide range of support to children, young people and families in Buckinghamshire. It does this through a variety of group and programmes, and through individual support. The Family Support Service can work individually with families or our youth workers can support young people for a short time to help them with specific challenges. These challenges could include being, or a risk of becoming NEET (Not in Education, Employment or Training), impacted by the consequences of substance misuse, affected by financial problems and debt, involved with the criminal justice system, or being a young carer.

> Request Support Online

or: speak to a member of staff at the Family Centre or call BFIS on 01296 383 293 to discuss your concerns.


I want to share my ideas about improving the Family Centre timetables

Email your ideas to your local Family Centre or speak directly to Family Centre staff. All ideas will be considered as they develop the services to respond to local need. Family Centres we may not be able to reply individually to your suggestions.

> Find your local Family Centre's contact details


I am concerned about a child

If you have concerns about a child being at risk of significant harm:

Contact First Response on 01296 383 962 (or 0800 999 7677 out of hours).

Always call the Police on 999 if there is immediate risk.