About the Family Support Service

The Family Support Service provides a wide range of support to children, young people and families in Buckinghamshire. This includes open sessions for early years children and parents/carers at Family Centres and you can drop in anytime during the week at our three Family Centre Plus sites. All activities at Family Centres are free for children, young people and families.

The Service has been carefully designed to provide better, more targeted support for vulnerable families who face a range of issues or more complex challenges. The service provides one-to-one support to families and individuals in a setting that is most comfortable to them, like their home, a local community setting or somewhere else.

The service offers open-access sessions and health services for early years children and parents from a network of 16 Family Centres across the county, which also offer a range of support for parents with children aged up to 19 years (or up to 25 years for young people with special educational needs and disabilities).

The Service is there for the whole family, not just children but for parents and young people too. Families are able to refer themselves to the service or may be supported by a school, health or other professional who will do that on their behalf. 

If you are looking for sessions to attend at one of the 16 Family Centres across the County, all timetables are published on this website and you can use the links below to find activities running at Family Centres, as well as a wide range of local activities, things to do, support services and much more.

Our three Family Centre Plus sites are open from Monday to Friday and you can drop in if you need some help or advice. Family Centre Plus facilities are at:

The new Family Support Service will be developing the activities and services offered at each centre to provide local families with a range of activities and support that responds to local need. If you have ideas about different activities or groups that could run from the Family Centres, please send them to the email address for your local centre or speak to centre staff. We will consider all ideas received to help us plan new services but we may not be able to respond to them all individually.

Family Centre email addresses can be found on their record on this website, along with further information about the activities they are running.

If you or a professional you already know believes that you would benefit from working alongside the Family Support Service to address issues such as school attendance and behaviour, risky behaviours of young people, family relationships, debt advice, domestic abuse or substance misuse for example, you can speak to one of our professional staff when visiting a Family Centre or Family Centre Plus.

Or, you can contact BFIS on 01296 383293 for information, advice and a chat about the support that is right for you.

If you have immediate concerns about the safety and wellbeing of a child, please contact First Response on 01296 383962 (or 0800 999 7677 out of hours). Call the Police on 999 if there is immediate risk.

You can find out more about safeguarding young people on the Buckinghamshire Safeguarding Children Board website.

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Below are the Family Centres Facebook pages or groups for you to keep up-to-date with information or to communicate with centre staff. However. please note that not all pages are overseen currently by centre staff. If you have an urgent question or query please call the centre directly.

Family Centre

 Facebook Page/Group

Amersham Family Centre


Beaconsfield Family Centre


Berryfields Family Centre (Aylesbury)


Buckingham Family Centre


Burnham Family Centre


Castlefield Family Centre (Wycombe)


Elmhurst Family Centre (Aylesbury)


Hampden Way Family Centre


Hithercroft Family Centre (Wycombe)


Mapledean Family Centre Plus


Marlow Family Centre


Newtown Family Centre Plus (Chesham)


Risborough Family Centre


Southcourt Family Centre Plus (Aylesbury)


The Ivers Family Centre


Wing Family Centre