First Response Team - Concerned about a child?

If you are contacting us for the first time about a child or young person you are concerned about, you will find that all new referrals to social care, including children with disabilities, will be processed by the First Response Team.

Referrals will be assessed by the team to check the seriousness and urgency of the concerns and whether Section 17 and/or Section 47 of the Children Act 1989 apply.  The First Response Team will ensure that the referral reaches the appropriate team for assistance in a quick and efficient manner.


Read more information about safeguarding and child protection


Read more information about what to do if you are concerned about a child


Who to contact

BCC Child Protection

Where to go

County Hall
Walton Street
HP20 1YU

Time / Date Details

When is it on
Monday to Thursday; 9am to 5:30pm, Friday; 9am to 5pm. Outside of these hours, for serious emergencies in the evening, weekends or public holidays, please call the Emergency Duty Team for advice on 0800 999 7677.

Other Details

Age Ranges
From 0 to 16 years

Local Offer


We are currently waiting to receive Local Offer information from this provider. Please contact them on the above details if you need information on how they meet the needs of children and young people with Special Educational Needs and/or Disability.

Local Offer Age Bands
16 to 18
12 to 15
2 to 4
0 to 1
8 to 11
5 to 7
Needs Level
All needs met
SEN Provision Type
Universal service (No referral required)
Last Updated

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