SENDIAS Service | Buckinghamshire Special Educational Needs and Disability Information, Advice and Support

All local authorities, by law, have to provide children and young people with Special Educational Needs or disabilities, and their parents, with information and advice. Buckinghamshire SEND IAS Service is the information, advice and support service here. Our service is confidential and at arm’s length from Buckinghamshire County Council.

We offer accurate, up to date and impartial resources and information about the law on special educational needs and disability. This covers:

  • education, health and social care
  • national and local policy
  • the Local Offer
  • your rights and choices
  • your opportunities to participate
  • where you can find help and advice
  • how you can access this support

Sometimes information alone is not enough. You may want help to gather information, make sense of it and apply it to your own situation. We call this advice and we offer this service by email, on the telephone, face to face and through work with groups or in training.

We can also offer more intensive support if you need it. This can include helping with letters, attending meetings with you or supporting you in discussions with the local authority, school or other settings. We may be able to help you find a key worker, or an Independent Supporter or a volunteer who can support you. 

Who to contact

Telephone
E-mail
sendias@buckscc.gov.uk
Website
Bucks Send IAS

Where to go

Address
Annex A
Walton Street
Aylesbury
Buckinghamshire
Postcode
HP20 1UX
Venue Notes

 

 

Geographic Area Covered
Buckinghamshire

Time / Date Details

When is it on
Monday to Friday 9am to 4pm - Term time only

Other Details

Facilities
Disabled Car Parking Space

Local Offer

Description

Buckinghamshire SEND IAS Service is a statutory service provided by Buckinghamshire County Council in response to the Children and Families Act 2014:

Local authorities must arrange for children with SEN or disabilities for whom they are responsible, and their parents, and young people with SEN or disabilities for whom they are responsible, to be provided with information and advice about matters relating to their SEN or disabilities, including matters relating to health and social care.
SEND Code of Practice 2014, DfE

Information Advice and Support Services – Key Points

They are statutory services that provide information, advice and support to disabled children and young people, and those with SEN, and their parents.

They are required to be impartial, accessible and free.

Parents, children and young people should be involved in the design of their local IAS Service.

IAS staff should be independently trained.

The obligations and expectations of an IAS Service are set out in Chapter 2 of the SEND Code of Practice.

Contact Name
Sarah Smith
Contact Telephone
Contact Email
sendias@buckscc.gov.uk
Local Offer Age Bands
16 to 18
12 to 15
19 to 25
2 to 4
0 to 1
8 to 11
5 to 7
Needs Level
All Needs Met
SEN Provision Type
Universal service (No referral required)

General Local Offer Response

What needs does your service or activity aim to meet for children and young people with SEND and their families?

Information, advice and support relating to SEND for children, young people and their parents/carers.

What outcomes does your service or activity aim to achieve for children and young people with SEND and their families?

Parents/carers and young people can make well-informed decisions relating to SEND.

How can children and young people with SEND and their families start to use your service or activity?

Call our answerphone service on 01296 383754, or email sendias@buckscc.gov.uk or via our website. Alternatively, with your permission, a friend or professional can contact us on your behalf.

We will contact you to take some initial information and then arrange a scheduled call back with an adviser at a convenient time to discuss the issues raised.

How is your service or activity fully accessible to children, young people with SEND and their families, for example, facilities, support from staff?

Staff trained specifically to support parents and/or children and young people. Ground floor site with good parking and bus routes nearby. Full accessibility plan in progress.

How do you communicate with children, young people with SEND and their families?

By telephone, email and face to face.

What training have your staff and/or volunteers received to support children and young people with SEND and their families?

Staff and volunteers undertake a range of training including independent legal training provided by the National SEND IAS Service Network; Independent Supporter training provided by the Council for Disabled Children; in-house training.

What future plans does your service or activity have for developing its SEND provision, for example, training, facilities?
  1. Staff and Volunteer SEND IAS Advisers trained to provide information, advice and support as required by Children and Families Act 2014 and the SEND Code of Practice 2015.
  2. Work in partnership to ensure an Independent Support Service is provided which will result in parents and young people receiving timely and appropriate support through the EHC assessment and planning process.
  3. Build capacity in the service to provide children and young people with IAS as required by the Children and Families Act 2014 and the SEND Code of Practice.
  4. SEND IAS role for CYP in custody defined and developed
  5. Volunteer SEND IAS Adviser policies/handbook/administrative support processes developed
  6. Training for parents piloted and delivered on working with professionals, involvement in decision making the law relating to SEN and disability, as it applies to education, health and social care and in collaboration with parent carer forums, contributing to strategic developments.
  7. Training needs assessed and a training course devised and piloted for early years settings, schools, colleges, statutory and voluntary agencies on: working with parents, children and young people, the law relating to SEN and disability, as it applies to education, health and social care.
  8. Policy and practice at the LA and CCG level informed by working with parents, children and young people, the Parent Carer Forum and local voluntary groups and organisations.
  9. Methods to evidence SEND IAS impact researched and tested. Annual cycle of evaluation implemented.
  10. Ensure SEND IAS is reaching a diverse range of service users.
Last Updated
15/10/2019

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