Integrated SEND Service

Coronavirus status: OPEN

The Integrated SEND Service, or iSEND for short, provides specialist Special Educational Needs and Disabilities (SEND) support through locally-based teams across Buckinghamshire. To find the most up to date SEN officer list, contact your local hub below.

Your SEND Area Teams

Aylesbury and North Hub

Chiltern and South Buckinghamshire Hub

Wycombe Hub

Sensory, Physical and Down Syndrome Hub


Education, Health and Care Coordinators

View the list of EHC Coordinators for schools, colleges and other educational settings in Buckinghamshire. EHC Coordinators are named officers for parents, young people, schools, special schools, and colleges. EHC Coordinators offer advice and keep them informed about individual cases and general SEN issues. They are also responsible for drafting EHC Plans.

Who to contact

Contact Name
Integrated SEND Service (iSEND)
Contact Form
Parent Organisation
Buckinghamshire Council | Walton Street Offices (Aylesbury, Access Plus)

Where to go

Buckinghamshire Council
Walton Street Offices
Walton Street
HP20 1UZ
Venue Notes

Walton Street Offices is close to the bus station in Aylesbury town centre.  The nearest parking is the Friar's Square Shoppers car park.  It is essential that you make an appointment if you wish to meet with an SEN Officer.


Geographic Area Covered

Time / Date Details

When is it on
Telephones will be answered Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm

Other Details

Age Ranges
Birth to 25 years


Referral required
Referral Details

For children and young people who have special educational needs and are supported at 'SEN Support' level - the first point of contact should always be the education setting the child/young person attends. Referral to the Integrated SEND Service for an EHC Needs Assessment will usually be via the child/young person's education setting.

For very young children referral may be from a medical professional for example paediatrician.

Parents/carers or young people may also request an EHC Needs Assessment, please provide as much information/evidence as possible regarding the child/young person's special educational needs and the support that has been provided so that we have all relevant information available when considering the request.

Local Offer


The Buckinghamshire Vision for EHC Plans (Co-produced between parents and professionals)

  • EHC Plans are the result of a collaborative partnership between parents/carers, children/young people and professionals and are owned jointly by everyone involved.

  • Children and young people are at the centre of outcome-focused planning of provision to enable them to make a successful transition to adult life.

  • Parents/carers are empowered to confidently advocate on behalf of their children and their views are respected by professionals.

  • EHC Plans are live documents, reviewed regularly to ensure that the changing needs of children and young people are responded to.

Local Offer Links
Find your Education, Health and Care Coordinator
Local Offer Age Bands
16 to 18
12 to 15
19 to 25
2 to 4
0 to 1
8 to 11
5 to 7
Needs Level
Sensory and Physical Needs
All Needs Met
Communication and Interaction
Social, Emotional and Mental Health Difficulties
Cognition and Learning
SEN Provision Type
Universal service (No referral required)

General Local Offer Response

What needs does your service or activity aim to meet for children and young people with SEND and their families?

We support only children and young people (and their families) who have SEND and who are under assessment for an Education Health and Care Plan (EHC Plan) or already have an EHC Plan.

What outcomes does your service or activity aim to achieve for children and young people with SEND and their families?

Our aim is to support children and young people with complex and long-term SEN to access their education and achieve their potential.

How can children and young people with SEND and their families start to use your service or activity?

If the child or young person, their family and professionals who support them within their educational setting feel it is necessary to seek an EHC Needs Assessment a request should be made to the Integrated SEND Service. This should be accompanied by evidence of the SEN and support that has been provided to date and its effectiveness. It is usually expected for all available mainstream resources to have been appropriately deployed before a request would be made.

How is your service or activity fully accessible to children, young people with SEND and their families, for example, facilities, support from staff?

Information is available on the Local Offer website.

How do you communicate with children, young people with SEND and their families?

Because our work is governed by legislation, much communication is in writing. However, we also communicate via the telephone and in face-to-face meetings.

What training have your staff and/or volunteers received to support children and young people with SEND and their families?

We do not work directly with children and young people on a day-to-day basis. However, front-line staff have undertaken person-centred approach training.

What future plans does your service or activity have for developing its SEND provision, for example, training, facilities?

In light of the SEND Reforms it is important that all members of the Integrated SEND Service are aware of the changes and how they influence on our work. We undertake training as required. We also work with other services to give training to educational settings and other services.

Last Updated

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