At the Roald Dahl Museum and Story Centre we welcome all visitors and aim to do everything we can to make sure every visitor has a buzzwangling time.
In order to ensure that all our visitors feel welcome:

• The Museum and Shop are all fully wheel - and push chair accessible, as we are a step-free site. The Café has a step (we are a listed building and unable to change our layout) but there is a bell for assistance and a ramp is available.
• We have two fully accessible loos.
• We have a manual wheelchair which you may borrow, though we do advise calling in advance to ensure it is available.
• Carers receive free admission.
• We have tactile maps, a hearing loop, and audio transcripts of audio visual presentations.
• We have a baby change room as well as baby changing facilities for parents/carers in wheelchairs.
• We have British Sign Language interpretation throughout the Museum via the Museum's Signly app. You can download the free app via the Apple or Google Play stores, search 'Signly Roald Dahl Museum'.
• The Roald Dahl Museum launches a new app called Signly which allows deaf visitors to explore the galleries with sign language interpretation.

Sign language is the preferred language for many deaf people, and the Signly app, now in use at the Museum, delivers smart signed content directly to the user’s device. The visitor simply opens the app and points it at a Signly logo to play the relevant video. Sign language interpreters appear via the app, as if the visitor had brought their own interpreter along in their pocket.

Users can for example, aim their smart phone at the Signly label positioned near Roald Dahl’s writing chair to get signed content about the exacting daily routine he followed to create his famous tales. In total there are 24 Signly points around the Museum to explore.

Why not come for an inclusive family visit over the Christmas holidays; try out Signly and join in with Christmas clue trails, crafts and storytelling. To celebrate Disabled Access Day on Saturday 12 March the Museum has BSL signed talks and storytelling sessions throughout the day for deaf and hearing visitors of all ages.

Signly was conceived by Mark Applin, founder of Intermedia, and Deafax, a charity committed to transforming the lives of deaf people through technology. The Museum supported the creation of the app and facilitated on-site user testing to improve the app experience. For more information the press release is available to download from the links on the right.

The app can be downloaded via the Apple App or Google Play stores either before a visit, or whilst at the Museum using the Museum’s free WiFi.
Please don't hesitate to call us if you have any specific special needs; we always endeavour to adapt according to visitors' requirements.

If you would like to call us using the Next Generation Text Service (NGT) service please call 01494 892192. You can also email us.