What to do if I'm not happy (SEND)

There may be some instances where you are unhappy with a decision that has been made or how a process has been delivered. In this instance it is always best to first talk this through with the relevant professional, this will usually be an Assistant EHC Coordinator or an EHC Coordinator

To discuss your concern, you should contact the Integrated SEND Service, who will put you through to the correct team. We work across 3 areas within Buckinghamshire; Chiltern and South Buckinghamshire, Aylesbury, High Wycombe, we refer to these areas as hubs. If you know the SEND ‘hub’ that you are under, select one of the following options when you call 01296 382269

  • Option 1 – Aylesbury

  • Option 2 – Chiltern and South Bucks

  • Option 3 – High Wycombe

  • Option 4 - For all other enquiries

You can also email your concern to the Integrated SEND Service on - sen@buckinghamshire.gov.uk

However, if you are still not satisfied, the information below will provide some help with your next options. 

All local authorities, by law, have to provide children and young people with SEN or disabilities, and their parents, with free, confidential, impartial information, advice and support. Buckinghamshire SEND IAS Service is the information, advice and support service here.