What to do if you are concerned about a child

Please use the thresholds document and the referral flowchart to find out what you need to do when you have a concern about a child.

 

  • Use the Thresholds document, discuss with your safeguarding lead and use your professional judgement to identify the level of need of the child.

  • If you are a school and need some advice, you can consult the Education Safeguarding Advisory Service (ESAS) on 01296 382912
  • If you think the need has reached level 3 or 4 and you need advice or guidance, you can consult by calling First Response on 01296 383962 or 0845 4600 001

  • For level 1 (Universal Services) and level 2 (Additional Support) gain consent from the family to work with them to support their needs and prevent escalation of problems.

  • For level 3 (Complex needs/Specialist/Children in Need) talk to the family and gain written consent to ensure they agree to the referral, information sharing, assessment and intervention.
  • Can you support the child and their family through your own service?

  • Or can you signpost to another service? Check the Buckinghamshire Family Information Service website or call 01296 383065.

  • If you feel that the child is at level 3, contact First Response: send a Multi-Agency Referral Form (MARF): http://www.bucks-lscb.org.uk/concerned-about-child/ or call 01296 383962 or 0845 4600 001 (0800 999 7677 out of hours)

  • If there are safeguarding issues which place the child at risk of significant harm (level 4); collect all the information you have and contact First Response immediately on 01296 383962 or 0845 4600 001 (0800 999 7677 out of hours), followed up with a MARF: www.bucks-lscb.org.uk/concerned-about-child/
  • Call the Police on 999 if there is immediate risk

  • If you are a school and need some advice, you can consult the Education Safeguarding Advisory Service (ESAS) on 01296 382912. If you think the need has reached level 3 or 4 and you need advice or guidance, you can consult by calling First Response on 01296 383962 or 0845 460 0001.

  • If you can support the family through your own agency - contact the family and talk through what support you can offer or

  • If you cannot support the family, can you work with the family to guide them to another service that can support their needs?

  • Decisions on what action to take will be made within 24 hours. More complex cases will be considered by the Multi-Agency Safeguarding Hub (MASH) where information is shared to help decide which service is appropriate for the family. Referrers will be advised of the outcome in writing within 72 hours of the referral being received.

  • The family may be referred to a multi-agency Panel who will assign a lead agency. A lead family worker will work directly with the family and coordinate across agencies to support their needs. The panel will notify referrers of the outcomes within one week of the panel meeting. Alternatively, the child’s needs may be referred to Children’s Social Care for a Children in Need assessment or

  • Where a child is assessed to have met the threshold for statutory intervention, statutory assessment will take place under the provisions of the Children Act 1989, led by Children’s Social Care.