Moving between children and adult social care services

As a young person approaches adulthood, the responsibility for their social care will pass from children’s services to adult health and social care services. The Communities, Health and Adult Social Care Service provides support and help to adults who need it.

Face Assessment

A young person is entitled to an assessment of their needs from when they are 16 and a half years old. This is called a Face assessment. A Face assessment is usually completed before the young persons’ 17th birthday. It asks questions about the young person’s personal care needs, Eating, drinking and meal preparation needs,  daily life activities, social/community activities, safety and when or where they might be most at risk. After your assessment, we have guidance called "eligibility criteria" to work out if you are eligible for adult social care services.

Eligibility Criteria

The eligibility criteria are set by the government as part of legislation in the 2014 Care Act. The eligibility criteria for adults are based on identifying how a person’s needs affect their ability to live their life, and how this impacts on their wellbeing.

The criteria considers whether a person’s needs: 

  • arise from or are related to a physical or mental impairment or illness
  • make them unable to achieve two or more specified outcomes
  • as a result of being unable to meet these outcomes, there is likely to be a significant impact on the adult’s well being

An adult’s needs are eligible where they meet all three of these conditions.

Carer's Assessment

Carers should also be offered a Carer's Assessment. This can be completed in person, over the telephone or the carer can complete the form themselves using the new on line carers assessment.  Find out more about Carer's Assessments on the Care Advice Bucks website.

Care Plan

If the young person is eligible, a care plan will be agreed by Buckinghamshire Council outlining the needs identified in the Face assessment and how these needs are to be met.
The support plan will include:

  • How the individual budget or Direct Payment will be spent and who will be managing the budget. The Direct payment must be used to purchase services that meets the needs of the young person as outlined in their care plan.
  • The care plan should be carefully checked to ensure that all of the young person’s care needs are included. The law requires that a persons assessed needs must be met.
  • The things which are important to the young person
  • What support is needed to achieve what the young person wants to make their life better and to maintain their health and well being.


An Independent Support Broker can help the young person develop their own care plan, by finding the services and activities to match their needs. Brokers have access to a variety of support services and can arrange for the young person to meet potential providers, set up taster sessions and can also negotiate costs with the providers. Brokers do not assess care needs or provide any services themselves.

CFC Assessment

The Care Funding Calculator (CFC) is a national costing tool, which helps buyers of accommodation-based care negotiate a fair price and agree desired outcomes. The CFC is used to work out the costs of residential care and supported living costs.